Support |
Our experienced staff will work closely with you, the client to
ensure quantifiable results, and significant returns on investments.
BDL's service organisation provides several areas of professional services;
all are designed to maximise the profitability and quality of Service
Lifecycle Management. Consulting services include feasibility studies,
process efficiency assessments, gap analyses, project management, executive
seminars and custom development.
Our team of experts can assist you before, during, and after the implementation process:
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Business analysis |
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Selection of hardware, network, and wireless carrier |
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Implementation arrangement |
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Tailored solutions, system, and data configuration |
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On site Trainings |
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Future Technology |
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We have an extensive understanding of the industry and best practice; systems,
implementation, and deployment; software product extensions and personalisation;
and have a demonstrated approach and methodology.
BDL provides professional training programs to meet unique customer requirements.
Support services include:
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Telephone helpdesk support |
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E-mail support |
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Optional 24/7 support for high priority issues |
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On-site service |
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Standby support for key objectives |
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